How do I transfer my prescriptions to this pharmacy?
Once you receive a new prescription from your doctor, you can either e-mail and or send the prescription to the pharmacy.
What are your hours of operation?
From 09:00 – 18:00 Mon-Fri, Saturday 09:00 – 17:00 and Sunday and public holidays 09:00 – 14:00. Good Friday, Christmas Day and New Year’s Day closed.
Do you offer home delivery for medications?
Not yet it’s on a pipeline.
Can I refill my prescription online?
Yes, you can send a prescription and request for refill but you will have to collect the medicines at the store.
What information do I need to provide for a prescription refill?
Valid prescription (if not yet submitted), id copy and medical aid copy. Residential address and contact details (if you’re are a new client).
Are generic medications available for my prescription?
Always (preferred due to low cost and effective)
Do you accept insurance plans?
If we have service agreement with the insurer yes.
What over-the-counter medications do you recommend for common ailments?
It will depend on but not limited to the ailment on hand, age and other factors of the customer. (it is specific for specific customer)
How can I check the status of my prescription order?
Usually, your pharmacist will call you up to 5 days in advance. If not please contact your pharmacy for update.
What services do you offer for medication adherence?
Counselling and tracing while dispensing the new fill. (Honesty needed from the client in question. Some clints will just claimed to have taken the last dose yesterday and that may defy the whole plan.
Can I get a flu shot at your pharmacy?
Always on yearly basis.
Do you offer travel vaccinations?
No. there are specific doctors who does that. We do assist with most common like Malaria prophylaxis but for those that we can’t, we refer.
We would love to
hear from you.
Contact us
Our Email
support@blackiq.co.za
Our Phone
+27 12 804 5617
Follow us
Contact us
N4 Gateway Industrial Park, 33 Ghaap St,
Willow Park Manor, Pretoria, 0184
We would love to
hear from you.
Contact us
Our Email
support@blackiq.co.za
Our Phone
+27 12 804 5617
Follow us
Contact us
N4 Gateway Industrial Park, 33 Ghaap St, Willow Park Manor, Pretoria, 0184